Support & FAQs
You're participating in one of our summits and have a question? For immediate answers please have a look at these FAQs. If you didn't find the answer to your question please feel free to contact us directly (details below).
An online summit is an online event during which you can watch expert interviews on topics like to nutrition, health, fitness or financial success. Our goal is to empower you to thrive in any area in life which is why you can watch all interviews for free during the summit period. These are certain dates during which the interviews will be accessible to participants who joined the respective summit free of charge. And in case you want to keep the recordings, audio downloads and bonuses you will have the chance to do so with the summit package.
If you've not been part of an online summit before, then here's how it works:
- First you register for the summit so we know if you'd like to participate in the summit
- The summit runs typically over a period of 8 to 9 days and each day you get to listen to different expert interviews.
- You'll have about 24 hours to listen to the replays from any given day before the next group of speakers comes on the next day.
In case you miss any presentations, want to re-watch them, enjoy them at your own leisure or share them with your friends and loved ones you'll have the option of owning the summit for life. That is optional but quite popular because it's not just great value, your investment allows us to organize these summits for free and share this information with those in need.
Our summits are online events. After you've registered you can tune in from anywhere and watch on any device - on your way to work, from the comfort of your home and even when you travel.
Together with our speakers we're on a mission! Helping you and anyone who may benefit from this information is more important to us than profits. We're doing this with a deep conviction that each summit can be a life-changing event for many and hold nothing back.
And maybe you'd like to support our mission? Then we invite you to consider owning the Summit package which includes all summit recordings, audio downloads, print outs and bonuses.
While these sales allow us to offer this event for free, this package is completely optional and you can enjoy the summit 100% free if you so choose.
Presentations go live about noon Eastern Standard Time and you have about 24 hours to watch them before the next group of speakers comes on. If you still miss a presentation you have a few options: sometimes we are able to organize an encore weekend where you can watch the replay and of course if you'd like to enjoy the whole summit at your own convenience you may consider owning the Summit Package.
Each summit has its own start date. Please refer to the homepage of the summit for the respective date or check the confirmation email you'll receive after registering.
On each day a different group of speakers will come on - typically at 1pm Eastern Standard Time but check the summit schedule to confirm.
If you want to find out what time that is in any other time zone, here is a nice tool for that.
Please add our email: firstname.lastname@example.org to your contacts or whiltelist it so you can actually receive our emails.
If you've registered ahead of time, we'll email you the access link once the summit starts.
If you've registered after the summit has started you'll find the access link inside the confirmation email and the daily updates.
Once the summit has started you can use the same access link every day. Of course we'll still email you the daily schedule and the link just in case (please note that due to the amount of participants it can take 20 minutes or more for you to receive the email).
If you've registered and not received a confirmation email from us please do the following:
- Check the spam folder for our email. It would've been sent by "Better Life Summit" / email@example.com. If you do find us in the spam folder add us to your contacts or whiltelist our email.
- If you still can't find a confirmation email there might have been a typo in the email. In that case simply re-register for the same summit. Afterwards wait a couple of minutes to see if you've received the confirmation email.
- Still haven't received a confirmation email and checked your spam folder as well? If so, please email us requesting to be added to the registration list and we'll manually add you (firstname.lastname@example.org).
At this point we do not offer an audio only version of the summit interviews. The reason is that this summit is not just a source of information. You'll meet athletes, inspirations and even doctors sharing their personal stories. So this summit is equally about inspiring you and changing beliefs of what's possible as it is about facts. To convey this message audio does not do the speakers nor this event justice which is why we decided to conduct the interviews as video interviews.
If you prefer audio only please note that audio files will be available as part of the summit package. Meaning with the summit package you can download the audio version of the interviews and listen to them on the go.
No. At this point the summit is only in English due to the fact that it's the one commonly spoken language with which we can help the most people with our work.
We'll email out the schedule for the summit once the summit starts so you can plan ahead and choose the best presentations for you.
Alternatively you always have the option of purchasing the summit package which gives you lifetime access to everything and helps us to continue our work.
The Summit Package is for those who are looking to implement the tips from the summit in their own life. You'll get lifetime access to all interviews, audio downloads and print outs. Plus we try to put together a collection of bonuses for each summit that could be yours for free with the summit package.
Here are a few reasons why many participants choose to purchase the summit package:
- Lifetime access to all presentations - you'll have the tips, resources and motivation at hand when you need them in the future...
- Maybe you missed a presentation or you feel it could help to revisit your favorite presentations again...
- Access to our collection of expert resources that will guide you every step along the way...
- The ability to share this life-changing information with a loved one or family member...
- Or maybe you simply prefer to read the transcripts or listen to the audio files on the go...
And of course you're investment will help us and the summit host in continuing our work and providing this information to those in need.
We offer an unconditional 30 days money back guarantee. To give you enough time to go through everything we only start counting down these 30 days at the end of the summit! That gives you the summit period AND an additional 30 days to go through everything at your own time and decide whether or not the package is for you.
The early bird offer is only available before each summit starts. It's a special thank you for our early supporters.
If you missed the opportunity to take advantage of the early bird discount, you still have the chance to get all the summit recordings without the bonuses at the same affordable price during the summit period.
Sometimes the bank or credit card processor hold transactions and we're always here to help you out. Please email us with your full name and the email you've used during checkout (email@example.com).
Using PayPal to purchase? Please email us and provide your PayPal email as well.
After your purchase you'll receive two emails:
- An email from firstname.lastname@example.org with your login data and link
- A receipt with instructions on how to access the members area from +Results Pte. Ltd..
You'll be able to access all your summit packages from the same members area that you can access here.
If you have not received the emails with your login data there could be a typo in the email used on checkout which is something we can solve easily. Just email us at email@example.com and we'll help you out.
If you're trying to reset your password to access the members area but couldn't do so, please email us at firstname.lastname@example.org. Sometimes the emails to reset the password end up in spam or in case of typos can't be delivered. Either way, we're here to help.
We do not ship any DVDs or printouts. Instead with the summit package you'll have lifetime access to your purchase inside our exclusive online members area. We did this because many don't have DVD players anymore plus you don't have to wait and we're able to add updates inside the members area for you - for example new bonuses!
In case you don't have stable or fast internet connection please note that with the summit package you'll be able to download the audio versions of the interviews and burn them on a DVD or upload them to your MP3 player at any time.
Not at all! This is a global event with participants from all around the world. As long as you have a valid credit card or PayPal you'll be able to take advantage of this offer.
Simply email us: email@example.com with the email you used during checkout.
That depends on when you purchase the package. If you take advantage of the early bird offer before the summit starts you won't have access to the interviews yet. Of course by the end of the summit you'll have access to all interviews and any bonuses you may have purchased.