One of the reasons that you may not be able to complete the purchase using your credit card may be that our company is registered in Singapore and that’s something your bank may not expect and consequently your bank may decline the payment (details).
Now to solve this issue here is what you can do:
- If you have a PayPal account you can simply pay via PayPal as our members haven’t reported any issues with them.
- If you don’t have a PayPal account you can still pay through PayPal but using your credit card. In this case PayPal processes the payment and most of the time this will work. For this option please select PayPal as the payment option on the checkout page. After clicking the buy button you’ll be directed to PayPal’s payment page. Here select “Pay with credit card” and then complete the checkout process as a guest. While this option works great for summit packages and programs, it will not work for subscriptions like our Feel Fabulous membership or payment plans.
- Notify your bank that you’d like to pre-approve this transaction and let them know about the fact that this would be an international payment.
- If that still doesn’t work, try a different credit card as most banks do approve the purchase.
The reason the company is registered in Singapore is related to our founder’s personal history (his wife is from Singapore). And while the company is registered in Singapore, our payment processors in Stripe and PayPal are US based, our email service provider is US based, our website server is in the US, etc and most of our community is in the US and Europe. It’s amazing to connect with people from around the world, it’s a shame to see that in a global world technology still makes it hard for us at times 🙂