Access & Updates

Do I need Facebook to participate?

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You don’t need to have a Facebook account to participate in the summit!

All you need to participate is an email address. Facebook is not necessary. Facebook is only necessary for the comment box on the summit pages. Everything else – the registration, watching the interviews, getting access to the replays, etc. runs outside of Facebook and everyone is welcome to join.

And while it’s nice to connect with other community members and find support in the comment section, the main value in the summit comes from the interviews and anyone can enjoy these free of charge during the live summit and never have to log into Facebook at all.

I didn’t receive the access link to watch the summit

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Sometimes email providers block certain incoming emails but here is what you can do:

Enter your name and email below to add your email to our summit registration list and hopefully you’ll receive our updates this time.

On top of that, the form will give you the access link to the summit and all the details you need:

By submitting the form you agree to receive updates via email. You can unsubscribe any time (privacy).

I’ve registered for the summit and not receiving the daily email updates

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Sometimes email providers block certain incoming emails but here’s what you can do:

Add our email to your contacts.

Go to your email contact list and add our email to your contacts: hello@betterlifesummits.com – that increases the chances of us reaching your inbox. If you are using Gmail, full instructions here https://www.wikihow.com/Add-Contacts-in-Gmail

Next, enter your name and email below to add your email to our summit registration list again and hopefully you’ll receive our updates this time.

On top of that, the form will give you the access link to the summit and all the details you need so even if you don’t receive our emails you can still participate:

By submitting the form you agree to receive updates via email. You can unsubscribe any time (privacy).

Comments Box

How do I post a comment in the summit?

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We use Facebook comments. To be able to comment you must be logged into Facebook inside the web-browser that you are using.

If you use the Facebook app, this does not automatically mean that you’re logged into Facebook inside your browser as well.

Sometimes logging out and back in can also help so here’s what you can do: 

  1. Open facebook.com inside the browser on your phone
  2. Log out of Facebook
  3. Log into Facebook again
  4. Afterwards and in the same browser open the live broadcast link
  5. Tap comments at the top of the page.

Now the comment field should show up:

Enter your comment and if you want to share it on Facebook also check the box to “Also post on Facebook”.
If this doesn’t work, then use another browser – we recommend the latest Google chrome – may help.

Because the comment section is added into the page by Facebook we are unable to change how it works.

I can’t post a comment on the summit

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We use Facebook comments. To be able to comment you must be logged into Facebook inside the web-browser that you are using.

If you use the Facebook app, this does not automatically mean that you’re logged into Facebook inside your browser as well.

Sometimes logging out and back in can also help so here’s what you can do: 

  1. Open facebook.com inside the browser on your phone
  2. Log out of Facebook
  3. Log into Facebook again
  4. Afterwards and in the same browser open the live broadcast link
  5. Tap comments at the top of the page (see screenshot below).

 

To view your comment,  scroll all the way down towards the bottom of the page. Please note that you can’t have both the audio playing and see the comments at the same time. To comment, you have to exit viewing/listening mode and make a comment at the bottom then come back up the page and relaunch the video.

Enter your comment and if you want to share it on Facebook also check the box to “Also post on Facebook”. If this doesn’t work, then use another browser – we recommend the latest Google chrome – may help. Because the comment section is added into the page by Facebook we are unable to change how it works.

Why do you use Facebook comments?

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We know that using Facebook comments isn’t ideal for everyone however with tens of thousands of people participating in our online events and a tiny team, the only way we can offer interactive comments is by leveraging on the most commonly used social media platform. The alternative would be to require login accounts for each participant and that’s something we can’t accommodate. 

If you don’t use Facebook, you can still participate in the summit!

All you need to participate is an email address. Facebook is not necessary. Facebook is only necessary for the comment box on the summit pages. Everything else – the registration, watching the interviews, getting access to the replays, etc. runs outside of Facebook and everyone is welcome to join.

Live Broadcast

I don’t see the video

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The live broadcast with the host is audio only. That means we do not broadcast the video interviews live. But of course you can watch the video recordings of the interviews once the replays are up.

Replays are up about 4 hours after the live stream started on the same page as the live stream.

To watch the video interviews then, please refresh the page (that little circle icon in your browser bar). Then scroll down to the replay section, pick a speaker which opens a new page. You’ll find the video recording of the interview on that page along side an audio player where you can listen to the interviews on the go.

Summit live broadcast is not working for me

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We stream through YouTube which tends to be the most reliable. I’d recommend trying a different device or browser.

Otherwise, you can always watch it as replay when it becomes available.

Where is the schedule?

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We release the schedule of the summit just a day or two before the summit starts. Often we make last minute adjustments or can add another speaker for you.

Once the summit has started you can access the schedule page via the navigation on the summit page. Here an example: 

 

On the schedule page you’ll find which speaker presents on which day. In case of a live broadcast, we do not however add exact times because of the nature of a live broadcast where things can take longer than expected at times. 

Of course you can always use the replay period to watch the speakers you like without the need to follow a schedule but we highly recommend to join the live broadcast whenever there is one because during the live broadcast you can interact with the hosts, ask questions, make new friends in the community and more.

Replays

Can I still buy the summit package after the summit has ended?

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The packages offered ends with the summit. If you’d like to continue on this journey and learn how Chef AJ lost 65 pounds, please consider the Feel Fabulous annual membership program. It comes with recipe suggestions, meal planner, community support, weekly new content, live interactions with Chef AJ, member directory to make friends and find accountability partners, a powerful knowledge base with search function and much more. It comes with a 14 days free trial here: https://feelfabulousoverforty.com/register

Can the summit free replay period be extended for a longer time?

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We understand that you have a busy schedule and find it tough to squeeze in watching the replays during the limited free replay period.  Here are some suggestions:
1. Speed up the playback speed of the replays (use the cog wheel in the play bar of the videos)
2. Listen to interviews on the go (you can lock your phone – use the audio player underneath the expert video interviews)
Give it a try and with the average person having the TV playing for 3+ hours it’s not impossible and you don’t have to listen to all speakers.

Or if you want to to support our work (we’re a small husband and wife team of 2 along with your host Chef AJ) and own our summit for life and access the audio, videos, transcript and bonuses anytime, then you might want to consider purchasing any of our packages (available for a limited time) and take advantage of our 30day money back guarantee.

I don’t have enough time to watch the interviews, what can I do?

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During the replay period of the day, you’ll be able to listen to interviews on your mobile device on the go.

Please note: To do this you need to wait until the replays are up!

Refresh the summit page, scroll down to the replay section and pick a speaker. That will open a new page. On that speaker’s page click play on the blue bar underneath the video. That’s our audio player and it allows you to lock your screen on most mobile devices (if your device is not supported unfortunately we can’t change that – but most modern devices should work!).

That means you don’t have to sit down to listen to the summit interviews. Instead listen to them on your way to work, in the car, running errands, in the gym, etc.

While we recommend to sit down and take notes during summit interviews, this way at least you have a chance to tune into as many interviews as possible.

I missed the replays, where can I find those interviews?

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Once the replay period has ended, the interviews will no longer be available.

Here is how the summit works:

  • New interviews go live at 1pm EST / 10am PST
  • The interviews of each day will be available to the public as a free replay until the next group of speakers get one the following day
  • To give every speaker the time they deserve, once a replay is taken down it’s no longer available.

If you want to to support our work (we’re a small husband and wife team that joined forces with our hosts) and own the summit for life so you can access videos, download the audio, print out the transcript and enjoy the bonuses anytime, anywhere, then you might want to consider purchasing any of our packages. We offer special discounts before and during the summit and when you invest in yourself by owning the summit package, you’ll also be protected by our 30 day no questions asked money back guarantee.

Where do I find the replays?

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For each summit the expert interviews are available for 24 hours.

During that time you can watch them on the live page of the summit. That means you only need one link for the whole summit!

Regardless of whether you tune in right at the start of the day or late at night – use the same link to participate in the summit. You’ll receive that link via email or can retrieve it here.

Once you open the link it will take you to the summit. One the summit page you may have to scroll down to find the section with the individual summit interviews of that day.

After the 24 hour period however replays are no longer available.

If you would like to support our work so that we can continue doing this (we are a small husband and wife team) and want to own the summit for life with access to all audio, videos, transcript an bonuses, then you might want to consider purchasing any of our packages and taking advantage of our 30day money back guarantee.

Other

Are your annual summits repeats or new content each year?

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Every year, we will include new interviews plus include highlights from previous year.

For instance in The Truth About Weight Loss 2020, there were 32 new interviews some of which are incredible speakers that are next to impossible to get speaking on topics such as hormones, sleep, toxins, detox, etc. To top it off, we’ve also included highlights from 2019 summit.

If you are interested but unsure if you should purchase the package, you can always take advantage of the money back guarantee within your 30 day period.

If the summit is free, why do others purchase the summit package?

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Here are a few reasons why many participants choose to purchase the summit package:

  • Lifetime access to all presentations – you’ll have the tips, resources and motivation at hand when you need them in the future…
  • Maybe you missed a presentation or you feel it could help to revisit your favorite presentations again…
  • Access to our collection of expert resources that will guide you every step along the way…
  • The ability to share this life-changing information with a loved one or family member…
  • Or maybe you simply prefer to read the transcripts or listen to the audio files on the go…

And of course you’re investment will help us and the summit host in continuing our work and providing this information to those in need.

What is the Summit Package?

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During the summit you can watch the expert interviews free of charge. But the interviews are only available for 24 hours until the next group of speakers comes on the following day. Most participants find that watching 3 or more interviews per day and watching them just once isn’t enough to take in all the knowledge and implement it in their lives.

The Summit Package gives you the opportunity to go through everything at your own pace and secure lifetime access to everything 100% risk free because we offer a money back guarantee for all summit packages (terms and conditions apply).

The package is for you if you want to do more than just watch the interviews and are looking to implement the tips from the summit in their own life. You’ll get lifetime access to all interviews, audio downloads and print outs. Plus we try to put together a collection of bonuses for each summit that could be yours for free with the summit package.

We offer digital summit packages for all our summits. In some cases we may offer a physical package as well.

Do you have a Facebook group?

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We do not have a public Facebook group for our summits or programs.

In some cases we may create a private Facebook group in cooperation with our partners. If that applies to your summit or program, you’ll find the details inside the member center after purchase.

What is a summit and how does it work?

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A “Summit” is an online event – that means it’s not an event where you travel to. Instead you can tune in from the comfort of your home or any device with internet connection.

An online summit is an online event during which you can watch expert interviews on topics like to nutrition, health, fitness or financial success. Our goal is to empower you to thrive in any area in life which is why you can watch all interviews for free during the summit period. These are certain dates during which the interviews will be accessible to participants who joined the respective summit free of charge. And in case you want to keep the recordings, audio downloads and bonuses you will have the chance to do so with the summit package.

If you’ve not been part of an online summit before, then here’s how it works:

  1. First you register for the summit so we know if you’d like to participate in the summit
  2. The summit runs typically over a period of 8 to 9 days and each day you get to listen to different expert interviews.
  3. You’ll have about 24 hours to listen to the replays from any given day before the next group of speakers comes on the next day.

In case you miss any presentations, want to re-watch them, enjoy them at your own leisure or share them with your friends and loved ones you’ll have the option of owning the summit for life. That is optional but quite popular because it’s not just great value, your investment allows us to organize these summits for free and share this information with those in need.

How can you offer this for free?

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Together with our speakers we’re on a mission! Helping you and anyone who may benefit from this information is more important to us than profits. We’re doing this with a deep conviction that each summit can be a life-changing event for many and hold nothing back.

And maybe you’d like to support our mission? Then we invite you to consider owning the Summit package which includes all summit recordings, audio downloads, print outs and bonuses.

While these sales allow us to offer this event for free, this package is completely optional and you can enjoy the summit 100% free if you so choose.

Technical Questions

I can’t play the videos on my phone

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We try to ensure videos play on every device. But in some rare instances your device or browser may need to be updated or some settings need to change.

The easier option is always to try a different browser on your phone, ideally the latest version of Chrome and ensure that you have good internet connection. 

If the error message says “Video Not Available”, refer to this article on a setting in your browser that may prevent videos from playing.

Last but not least, try a different device and that should take care of this.

I’m not receiving emails from you

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Sometimes email providers block certain incoming emails but here’s what you can do:

Add our email to your contacts.

Go to your email contact list and add our email to your contacts: hello@betterlifesummits.com – that increases the chances of us reaching your inbox.

If you are using Gmail, full instructions here https://www.wikihow.com/Add-Contacts-in-Gmail

Here are simple instructions on how to ensure that future emails get delivered to your inbox, in some of the most popular email clients:

Also note, that when you unsubscribe from updates we can no longer deliver emails to you – even for your purchases.

And if you mark one of our emails as spam, even by accident, we won’t be able to send you emails anymore.

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