Feel Fabulous Over Forty
Customer support - for quick access use these buttons:
Login Questions
If you are able to login on one device, but not another it’s caused by one of three things:
- Your device or browser has stored an old login session
- Your device or browser has stored old login details and tries to log you in with those (this is the most common reason also because Feel Fabulous and Better Life Summits share the same login details so if you change the password in one place, it changes for the other as well)
- You signed up with a different email or the email you entered when signing up had a typo (if you have received an order confirmation or welcome email this does’t apply to you, but if you haven’t email us here).
You can solve scenarios 1 and 2 right away as follows:
- On the device or browser where you can log in, go to “Account” on top.
- You’ll use the “change password” form to re-confirm your password so enter your password carefully into the form and confirm it by “changing it”.
- On the device or browser where you can’t log in open this link: https://community.feelfabulousoverforty.com/
- Click “Logout” at the bottom just to be sure the login session ends
- Close any tab or window where you have logged in before
- Open this link again: https://community.feelfabulousoverforty.com/
- Log in with your email and the password that you have confirmed in step 2 – important: disregard any auto-fill details because they will be out of date.
This should log you in and remember that the same password is valid for Feel Fabulous and Better Life Summits.
If this doesn’t load the dashboard or keeps you logged out it may be an issue with auto-fill data interrupting your login. If you are confident you have the right password, please try this:
- Open a new incognito window in your browser (use the browser menu and then select “New incognito window”). This will prevent any previous sessions or old login data to disrupt the dashboard from loading for you.
- In that new incognito window open this link https://community.feelfabulousoverforty.com/ and then log in with your email and password.
If it still doesn’t work, I’d recommend to delete the browser history for Feel Fabulous. In Chrome here is how it works:
- Click on the three dots on the top right to open the menu.
- Click on “History” and “History” again (or hold the Ctrl key and type the letter H)
- Enter community.feelfabulousoverforty.com into the search box on top.
- Check the first box on top.
- Hold down the SHIFT key on your keyboard, scroll down and click the check box of the last item. All items are now checked.
- Click “delete” on the top right to delete these items.
- Next open a new tab and try to log in again
If it still didn’t work, it’s time to reset your login details. You can do that by requesting a one-time password here.
Whenever you need to reset your login details, simply request a one-time password with the form below.
Important: Because this is a one-time password you will have to set up your permanent password immediately or you’ll lose access again. So follow the instructions that come with the one-time password.
With that in mind, enter your details and we’ll email you your one-time password:
Once you have your password login here community.feelfabulousoverforty.com
Here is a quick demo of the Feel Fabulous dashboard: https://youtu.be/lz7uLbYxcCc
Before you request your one-time password so you can log back in and create a permanent password for both accounts, it’s important for you to remember that Feel Fabulous Over Forty and Better Life Summits use two different links but share the same login details.
1. Here are the two links that you’ll need:
– The Feel Fabulous member center is here: https://community.feelfabulousoverforty.com/
– The Better Life Summits member center (programs and summit packages) is here: https://members.betterlifesummits.com/
2. With that in mind, click here to request your one time password – submit the form on that page and follow the instructions that you’ll receive via email.
And while this process shows Better Life Summits, once you’ve set up your permanent password that new permanent password will work for both Better Life Summits and Feel Fabulous.
What may cause this problem is that your browser has stored a previous version of the website or retained an expired login session so here’s what you can do:
- Click “Logout” in the footer of the member center
- Close the tab / window where you logged in before
- Open this link in a new window: https://members.feelfabulousoverforty.com/
- Re-enter your login details and click “Login”
This should completely reload the dashboard for you.
If this doesn’t load the dashboard or keeps you logged out it may be an issue with the login details. If you are confident you have the right password, please try this:
- Open a new incognito window in your browser (use the browser menu and then select “New incognito window”). This will prevent any previous sessions or old login data to disrupt the dashboard from loading for you.
- In that new incognito window open this link https://members.feelfabulousoverforty.com/ and then log in with your email and password.
If it still doesn’t work, I’d recommend to delete the browser history for Better Life Summits. In Chrome here is how it works:
- Click on the three dots on the top right to open the menu.
- Click on “History” and “History” again (or hold the Ctrl key and type the letter H)
- Enter https://members.feelfabulousoverforty.com/ into the search box on top.
- Check the first box on top.
- Hold down the SHIFT key on your keyboard, scroll down and click the check box of the last item. All items are now checked.
- Click “delete” on the top right to delete these items.
- Next open a new tab and try to log in again
If it still didn’t work, it’s time to reset your login details. You can do that by requesting a one-time password in the support section.
Manage My Membership
We don’t have the authority to start charging you more. Everything is handled by the payment processor directly – that keeps you safe and let’s us sleep well at night. That means the upgrade process requires two steps:
- Cancelling the monthly plan
- Signing up for the annual plan
Step 1: Cancelling the monthly plan
1. Click this link (opens a new tab) and enter your email into the field: https://click.thrivecart.com/updateinfo/
2. Within a few minutes you should receive an email from “ThriveCart” with the subject “Update info / view purchase history”. Check your spam folder as well.
3. Click the link inside that email (it expires in a few minutes so if it doesn’t work, request a new link via step 1).
4. After you clicked the link, it will open a page where you can click “Subscriptions”.
5. Click the “View” button for the subscription you would like to cancel. Please note that your trial will be listed under the “Trials” tab, while the paid subscriptions will be listed under the “Current” tab.
6. Click “Cancel subscription”.
If you signed up with PayPal this will redirect you to PayPal. Please log in and click “Cancel” and confirm with “Cancel Plan” within PayPal. You will see a confirmation within PayPal.
After you’ve cancelled your subscription it will be listed in the “Cancelled” tab (see previous image).
Step 2: Sign up for the yearly plan
Once you’ve cancelled the trial / monthly subscription, please sign up for the annual membership using the same email address here: https://click.thrivecart.com/feel-fabulous-membership-annual-offer/
We understand that this is not the most straight forward way but there is a reason for it: to protect you, we do not have access to your payment details! Everything is handled by the payment processors directly. And they need to receive the authorization for the upgrade directly from you. Sure, the process takes a few minutes but we hope you agree that this is a small inconvenience for knowing your payment details safe.
Your current password will continue to work after the upgrade. In case any of these steps don’t work for you or you want us to confirm that everything went through correctly, please email hello@betterlifesummits.com
If you’re on a monthly membership and want to reduce your costs, consider upgrading to the annual plan which saves you 55%.
Otherwise follow these steps to cancel a subscription or trial.
1. Click this link (opens a new tab) and enter your email into the field: https://click.thrivecart.com/updateinfo/
2. Within a few minutes you should receive an email from “ThriveCart” with the subject “Update info / view purchase history”.
3. Click the link inside that email (it expires in a few minutes so if it doesn’t work, request a new link via step 1).
4. After you clicked the link, it will open a page where you can click “Subscriptions”.
5. Click the “View” button for the subscription you would like to cancel.
Please note that your trial will be listed under the Trials tab, while the paid subscriptions will be listed under the “Current” tab.
6. Click “Cancel subscription”.
If you signed up with PayPal this will redirect you to PayPal. Please log in and click “Cancel” and confirm with “Cancel Plan” within PayPal. You will see a confirmation within PayPal.
After you’ve cancelled your subscription it will be listed in the “Cancelled” tab (see previous image).
If you don’t receive the email with the access link to your payment profile or don’t find your subscription listed, please email us hello@betterlifesummits.com
Updating your credit card information is possible inside the customer hub of our shopping cart. The shopping cart is called “ThriveCart” and you can follow along here:
1. Click this link (opens a new tab) and enter your email into the field: https://click.thrivecart.com/updateinfo/
2. Within a few minutes you should receive an email from “ThriveCart” with the subject “Update info / view purchase history”. Please check your spam folder as well!
Once you’ve received the email please click the link inside that email (it expires in a few minutes so if it doesn’t work, request a new link via step 1).
3. After you clicked the link, it will open a page where you can click “Update my info” in the profile section.
Clicking this button will then open a modal window with your personal details and the ability to update any card details.
To update your credit card the steps are:
- Click the ‘Update’ button to unlock the credit card fields
- Enter the new credit card details
- Click “Save Changes”
After you’ve entered your new credit card information, complete the update by clicking the “Save changes” button.
That’s it. You can verify the update by closing the modal / pop up and then clicking the “Update my info” button once again.
Payment Questions
No. All membership payments are final and there are no refunds. For details please refer to our terms that you have agreed to when signing up.
The 14 days trial was designed for our members to freely explore and if unsatisfactory, cancel anytime at no charge within that 14 days trial period. So while all payments for the membership are final, you can cancel any time (see other question for details) and of course you full have access to everything for the remainder of your paid period.
Here a few ideas on how to make the most of your time in Feel Fabulous:
LIVE SESSIONS
Watch the latest replay inside the dashboard (in fact you have access to all replays and can even search them for topics). And please do join the upcoming live sessions as well.
POST QUESTIONS
Post any questions that you may have on how to make this work for you so that Chef AJ can address them in time (you’ll find a form under “Post new question”)
CONNECT
Connect and engage with other community members (no one does this alone!) through the members directory or Facebook. And of course you will continue to have access to our Facebook group even if you no longer have an active subscription.
MEAL PLANNER
Create your own meal plans using the meal planner tool – you can download them and keep them for future reference.
And of course you’re more than welcome to join our Facebook group and remain a member inside that Facebook group even after you’ve cancelled. We love company and our community will be there to support you on your journey!
We do not impose any additional charges. The $1 that you saw is only put on hold and will be automatically released back to you after a few days.
Because you used your credit card to sign up for a free trial our payment processor has no way to check if the card is legit without pretending to charge you a tiny amount. So they put a hold on a small fee as a way to run an authorization check but of course you will not be charged this fee in the end.
You’ll be able to verify that no actual payment has been made with your credit card company as well.
There are a few reasons why this may be the case:
- Your credit card expired and because of that you were cancelled automatically. You can check this by following the instructions in the question on updating your credit card details.
- You’ve switched from the monthly to the annual plan and the email was referring to your cancelled monthly subscription. If that’s you, simply ignore the email.
- Payments failed – sometimes that happens without your knowledge because banks may revisit your payments to a company that’s registered abroad. You can check this by seeing if you’ve received a failed payment email or successful payment email from us recently.
- The payment was delayed – sometimes that happens when the first payment was successful but a few days later went through OK. In this case you’ll have access and can ignore the email.
Of course we’re here to make sure that you have full access as long as your account remains active. So please log into our member center (https://community.feelfabulousoverforty.com/) to see if you still have access. If you do, then the cancellation email was most likely triggered and if your access has been removed without reason, please email us so we can resolve this for you: hello@betterlifesummits.com
Updating your credit card information is possible inside the customer hub of our shopping cart. The shopping cart is called “ThriveCart” and you can follow along here:
1. Click this link (opens a new tab) and enter your email into the field: https://click.thrivecart.com/updateinfo/
2. Within a few minutes you should receive an email from “ThriveCart” with the subject “Update info / view purchase history”. Please check your spam folder as well!
Once you’ve received the email please click the link inside that email (it expires in a few minutes so if it doesn’t work, request a new link via step 1).
3. After you clicked the link, it will open a page where you can click “Update my info” in the profile section.
Clicking this button will then open a modal window with your personal details and the ability to update any card details.
To update your credit card the steps are:
- Click the ‘Update’ button to unlock the credit card fields
- Enter the new credit card details
- Click “Save Changes”
After you’ve entered your new credit card information, complete the update by clicking the “Save changes” button.
That’s it. You can verify the update by closing the modal / pop up and then clicking the “Update my info” button once again.
Before we get into the history of Better Life Summits know this: while the company is registered in Singapore, our payment processors in Stripe and PayPal are US based, our email service providers are US based, our website server is in the US and most of our community is from the US as well.
So why Singapore?
Tobi, the founder of Better Life Summits is from Germany. Before starting Better Life Summits Tobi worked in the renewable energy sector and ended up in Singapore for projects in South East Asia that were set up to reduce carbon emissions. That’s when he met his wife, who is Singaporean. A few years later he founded a company in Singapore which turned into what you see today.
While Singapore may catch you by surprise, Singapore is one of the world’s most modern countries (it’s not China), the fourth largest financial center in the world, one of the least corrupt country – far ahead of countries you would trust like the US and most of Europe. And Singapore is a vibrant, fascinating melting pot of cultures that is definitely worth a visit if you ever have the chance.
So the fact that our company is registered in Singapore comes from the personal history behind it. Any while many thing we’re a big company, Better Life Summits is essentially a team of two.
Tobi and his wife live in Germany right now.
Live Sessions
Zoom is the leading online meeting platform and what we use for most of our live sessions. How to use Zoom differs depending on your device:
- Are you on a computer? Follow the instructions for computers.
- Are you on a mobile device? Follow the instructions for mobile devices.
While you can join on a mobile device, we recommend to join on a laptop, Mac or computer.
Join on a computer (recommneded!)
Here is a short video on how to use Zoom:
1. Open the Zoom link
You’ll find the link to your Zoom meeting inside the member center. Each program has a different link and you’ll find it inside the dashboard for the respective program.
Important: The link will only work at the time of the scheduled live session. It will not work for replays (look for the replay section instead).
Once you’ve found the link, click it and it will open a page that opens will look similar to this:
If you see a notification pop up you can click “Open Zoom Meetings” which should open the webinar.
If the notification doesn’t pop up for you, you need to download and run Zoom. In this case look for the link that says “download & run Zoom” on the page and click that link.
2. Run the Zoom application
You’ll only have to install Zoom once and if you’ve used Zoom before chances are you can skip this step.
But if you do need to download & run Zoom simply click the link “download & run Zoom”, wait for the download to finish and then double click on the application that has been downloaded. This will then install the Zoom application on your device (it may take a few seconds):
Once the application has been installed it will take you to the next and final step:
3. Join the live session
Once Zoom opens you’ll be asked to enter your name and email. Other participants will only be able to see your name if you ask questions. They will not be able to see your email. This registration is required just to make sure only members are joining our live calls.
If you’re a bit early or the host hasn’t started the webinar yet you can just leave the application running and the webinar will load once the host has joined.
Join on a mobile device (we recommend to join on a computer, not a mobile device)
Install the Zoom Mobile App
Follow the instructions to install the app.
Once installed, click the link to join the Zoom live session inside the member center (you can log into the member center on your mobile device to get the link).
If prompted, select “Use Zoom” to open the link on your mobile device.
Most of the time we use Zoom for our live sessions. Zoom is the market leader for online meetings but it does require to install a small software on your device. Most devices are compatible with Zoom but if there is a glitch here is what you can do:
1. Make sure your device fulfills the system requirements of Zoom
If you encounter difficulties joining and a message which says: There is another meeting going on
It could be that you were logged into a zoom account which had another meeting going on at the same time or you had zoom already opened and it was still logged into the previous meeting session.
If that happens here’s what you can do:
1. Make sure no zoom application is running
2. Go to zoom.us and be sure you’re not logged in by any chance
Then click the link to the meeting again.
2. Reach out to Zoom support directly here: https://support.zoom.us/hc/en-us
While Zoom is the most reliable across all devices, in rare instances there can be problems. Because we don’t create the Zoom software we can’t fix technical problems but their support will be able to help you out.
If you have question on how to use Zoom, refer to the other help article.
As long as your computer audio is working (i.e. do you have sound when you play a youtube video), zoom audio should also work. But Zoom has its own audio settings which allow you to select the input (microphone) and output (loudspeaker) separately from your computer. When those settings are different from your computer, it would essentially send the output / sound somewhere else and you wouldn’t hear anything.
To solve this, do the following:
- Start a test meeting here: https://support.zoom.us/hc/en-us/articles/115002262083
- You’ll be prompted to check your audio settings
- If changing the settings in the test meeting doesn’t do the trick, please refer to this a help article from zoom on trouble shooting audio problems: https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio
You can run this test, and trouble shoot any time by your own and we recommend doing it before the live session starts.
Zoom is the #1 software for online meetings an used by companies and speakers all around the world. We have been using it for many years without any glitches or safety concerns.
Unless otherwise noted, we go live each Wednesday at 5pm Pacific / 8pm Eastern. For the live interactions we’ll use Zoom and the link to the live session is ONLY for the live session and does not work for the replay. So to watch the replay here’s what to do:
The replays will be added to the “Replay” section within 24 hours.
Log in here: https://community.feelfabulousoverforty.com/ and then open the replay section:
Unless otherwise noted, we go live each Wednesday at 5pm Pacific / 8pm Eastern. For the live interactions we’ll use Zoom and the link to the live session is ONLY for the live session and does not work for the replay.
To join us live, please do the following:
Shortly before 5pm Pacific / 8pm Eastern log into the member center here: https://members.feelfabulousoverforty.com/
In the “Live & Replays” section click on the button that says “Join Live”:
If you need help or Zoom doesn’t work, please refer to the other help articles in this help section.
Can’t join? Not to worry, we’ll upload the replay to the replay section within 24 hours.
Technical Problems
What may cause this problem is that your browser has stored a previous version of the website so here’s what you can do:
- Click “Logout” in the footer of the member center
- Close the tab / window where you logged in before
- Open this link in a new window: https://members.feelfabulousoverforty.com/
- Re-enter your login details and click “Login”
This should completely reload the dashboard for you.
If this doesn’t load the dashboard or keeps you logged out it may be an issue with the login details. If you are confident you have the right password, please try this:
- Open a new incognito window in your browser (use the browser menu and then select “New incognito window”). This will prevent any previous sessions or old login data to disrupt the dashboard from loading for you.
- In that new incognito window open this link https://members.feelfabulousoverforty.com/ and then log in with your email and password.
If it still doesn’t work, I’d recommend to delete the browser history and stored cookies for Feel Fabulous Over Forty. In Chrome here is how it works:
Delete browser history
- Click on the three dots on the top right to open the menu.
- Click on “History” and “History” again (or hold the Ctrl key and type the letter H)
- Enter members.feelfabulousoverforty.com into the search box on top.
- Check the first box on top.
- Hold down the SHIFT key on your keyboard, scroll down and click the check box of the last item. All items are now checked.
- Click “delete” on the top right to delete these items.
- Next open a new tab and try to log in again
Delete cookies
- Open this link https://members.feelfabulousoverforty.com/
- Click on the lock icon in the a address bar of your browser
- Click on “Cookies” – this will open a list of cookies for the website
- Select the first listing and click the “Remove” button below
- Repeat for all listed cookies
- Close the window / tab
- Open this link again and login https://members.feelfabulousoverforty.com/
If it still didn’t work please let me know and I can reset the password for you (or use the forgot password function).
Thank you for your patience and support in this. Let me know how it goes!
If you are able to login on one device, but not another it’s caused by one of three things:
- Your device or browser has stored an old login session
- Your device or browser has stored old login details and tries to log you in with those (this is the most common reason also because Feel Fabulous and Better Life Summits share the same login details so if you change the password in one place, it changes for the other as well)
- You signed up with a different email or the email you entered when signing up had a typo (if you have received an order confirmation or welcome email this does’t apply to you, but if you haven’t email us here).
You can solve scenarios 1 and 2 right away as follows:
- On the device or browser where you can log in, go to “Account” on top.
- You’ll use the “change password” form to re-confirm your password so enter your password carefully into the form and confirm it by “changing it”.
- On the device or browser where you can’t log in open this link: https://community.feelfabulousoverforty.com/
- Click “Logout” at the bottom just to be sure the login session ends
- Close any tab or window where you have logged in before
- Open this link again: https://community.feelfabulousoverforty.com/
- Log in with your email and the password that you have confirmed in step 2 – important: disregard any auto-fill details because they will be out of date.
This should log you in and remember that the same password is valid for Feel Fabulous and Better Life Summits.
If this doesn’t load the dashboard or keeps you logged out it may be an issue with auto-fill data interrupting your login. If you are confident you have the right password, please try this:
- Open a new incognito window in your browser (use the browser menu and then select “New incognito window”). This will prevent any previous sessions or old login data to disrupt the dashboard from loading for you.
- In that new incognito window open this link https://community.feelfabulousoverforty.com/ and then log in with your email and password.
If it still doesn’t work, I’d recommend to delete the browser history for Feel Fabulous. In Chrome here is how it works:
- Click on the three dots on the top right to open the menu.
- Click on “History” and “History” again (or hold the Ctrl key and type the letter H)
- Enter community.feelfabulousoverforty.com into the search box on top.
- Check the first box on top.
- Hold down the SHIFT key on your keyboard, scroll down and click the check box of the last item. All items are now checked.
- Click “delete” on the top right to delete these items.
- Next open a new tab and try to log in again
If it still didn’t work, it’s time to reset your login details. You can do that by requesting a one-time password here.
Here’s how you can add to your home screen on your phone so that you can access it easily: https://www.howtogeek.com/196087/how-to-add-websites-to-the-home-screen-on-any-smartphone-or-tablet/
We try to ensure videos play on every device. But in some rare instances your device or browser may need to be updated or some settings need to change.
The easier option is always to try a different browser on your phone, ideally the latest version of Chrome and ensure that you have good internet connection.
If you’re using an add blocker, disable it and refresh the page.
If the error message says “Video Not Available”, refer to this article on a setting in your browser that may prevent videos from playing.
Last but not least, try a different device and that should take care of this.
Most of the time we use Zoom for our live sessions. Zoom is the market leader for online meetings but it does require to install a small software on your device. Most devices are compatible with Zoom but if there is a glitch here is what you can do:
1. Make sure your device fulfills the system requirements of Zoom
If you encounter difficulties joining and a message which says: There is another meeting going on
It could be that you were logged into a zoom account which had another meeting going on at the same time or you had zoom already opened and it was still logged into the previous meeting session.
If that happens here’s what you can do:
1. Make sure no zoom application is running
2. Go to zoom.us and be sure you’re not logged in by any chance
Then click the link to the meeting again.
2. Reach out to Zoom support directly here: https://support.zoom.us/hc/en-us
While Zoom is the most reliable across all devices, in rare instances there can be problems. Because we don’t create the Zoom software we can’t fix technical problems but their support will be able to help you out.
If you have question on how to use Zoom, refer to the other help article.
Sometimes email providers block certain incoming emails but here’s what you can do:
Add our email to your contacts.
Go to your email contact list and add our email to your contacts: hello@betterlifesummits.com – that increases the chances of us reaching your inbox.
If you are using Gmail, full instructions here https://www.wikihow.com/Add-Contacts-in-Gmail
Here are simple instructions on how to ensure that future emails get delivered to your inbox, in some of the most popular email clients:
- Apple Mail (OS X and iOS devices)
- Outlook 20XX
- Outlook.com
- Yahoo! Mail
- Gmail (Webmail and mobile)
- Android (Default client)
- Windows Live Desktop>
- AOL Mail
Also note, that when you unsubscribe from updates we can no longer deliver emails to you – even for your purchases.
And if you mark one of our emails as spam, even by accident, we won’t be able to send you emails anymore.
The members directory is where other members can find you and you can reach out to other members to find accountability partners and make friends.
Please take a few minutes to create your profile.
In the dashboard click here:
First, upload a picture of yourself (without picture your profile won’t appear in the directory):
Next click “upload” to find your picture or drag and drop it on to the upload screen:
You can crop your image (the highlighted area) and then click “apply”:
Your image should show up in your profile. Next fill out the details in Step 2 and click “Publish Profile”:
If you’re looking for an accountability partner, you’ll want to check the box for “Do you want an accountability partner” so that other members can contact you. We won’t share your email but will send you their message from our email instead and then it’s up to you to decide to respond or not.
Browsers can help you store password but those stored passwords can get in the way when they are outdated. So if you face problems logging in after changing your password or requesting a new password, here’s what you can do:
- Delete the password that is currently stored in your browser – here are instructions for the most common browsers: https://www.bu.edu/tech/services/cccs/desktop/software/troubleshooting/removing-password-from-browsers-saved-password-list/
- Request a one-time password, which will reset your password and allow you to set up your own. Follow the instructions here for Better Life Summits or here for Feel Fabulous.
- Login with the one time password but do not store that password in your browser because you’ll set up your own next
- Set up your own password in your profile
- Log out and back in with your own password – this time save the password when the browser prompts you to save it
Alternatively we suggest using a password manager like LastPass to manage your passwords.
As long as your computer audio is working (i.e. do you have sound when you play a youtube video), zoom audio should also work. But Zoom has its own audio settings which allow you to select the input (microphone) and output (loudspeaker) separately from your computer. When those settings are different from your computer, it would essentially send the output / sound somewhere else and you wouldn’t hear anything.
To solve this, do the following:
- Start a test meeting here: https://support.zoom.us/hc/en-us/articles/115002262083
- You’ll be prompted to check your audio settings
- If changing the settings in the test meeting doesn’t do the trick, please refer to this a help article from zoom on trouble shooting audio problems: https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio
You can run this test, and trouble shoot any time by your own and we recommend doing it before the live session starts.
Sometimes your browser may store a password entered on our login pages. If the password changes down the road, this can cause problems. And we typically recommend using a password manager instead of your browser to save passwords to keep your accounts safe.
So here are two links to help you:
Turn off password storage in your browser: https://support.1password.com/disable-browser-password-manager/
Delete the stored password in your browser for our site: https://www.privateinternetaccess.com/blog/how-to-delete-your-saved-passwords-on-every-browser/
Others
The best way to get Chef AJ to answer your questions is to take advantage of our Feel Fabulous membership where you can ‘Post New Questions’ using the form in the member’s center. She’ll answer as many questions as possible during the live sessions – you’ll find the schedule also in the member’s center: https://community.feelfabulousoverforty.com/
Please log into the member center first: https://community.feelfabulousoverforty.com/
Once inside click on “Post New Question”:
Alternatively you might also want to check our ‘Knowledge Vault’ in the member’s center for answers. Almost every question or a similar question has been answered before. Here’s a quick demo on how to use it: https://youtu.be/lz7uLbYxcCc?t=118
The meal plans are designed to help you get started and familiarize with Chef AJ’s entire collection of recipes. Because you have access to all the recipes and our meal planner, once the meal plan has been replaced, you can no longer download it. But the meal plans are up for two weeks instead of one to give you enough time.
And we would highly encourage you to take advantage of the new meal planner tool in your dashboard where you can easily customize a meal plan for yourself that you truly enjoy with your favorite recipes. We’ve made it really user friendly and the tool guides you along in the entire process to create the perfect meal plan based on your own preferences – check out this demo video to see it in action:
So why not log into the member center here: https://community.feelfabulousoverforty.com/
Once inside look for this button in the “Eat Right” section:
Inside Feel Fabulous (https://members.feelfabulousoverforty.com/) you have access to our recipe planner and the recipes themselves.
To explore recipes online we recommend to use the “Recipes” section here:
On the next page you also have the option to search by recipe name or ingredients using this search field:
If you find a recipe that you’d like to print out, please use the meal planner.
For that go to the dashboard and click on the button for the meal planner:
It opens up a list where you can select the recipe (or several) that you want to print out.
Check the respective check boxes and click the button at the bottom to generate your meal plan. You can then print it out or save it as a PDF on your device.
You’ll find more detailed instructions on the meal planner when you log in and open it up.
Inside Feel Fabulous (https://members.feelfabulousoverforty.com/) you have access to our member directory. The directory allows you to connect with other members outside of Facebook.
To find a buddy please follow these steps:
Before you do anything else, fill out your profile here:
Filling out your profile does not mean you’ll be assigned a buddy. We tried assigning buddies before and it’s never worked because no one can force you to like someone. So here’s how to find a buddy.
Navigate to the member directory:
On the next page use the search fields to find community members to connect with. Many start by looking for other members in their area – use the location search field for that.
Try your city name, city abbreviation, state name, state abbreviation, etc. to increase your chances of finding other members nearby.
And if you don’t find someone nearby, don’t worry – just approach any member that looks like you’d get along with! Being one the same page is more important than being in the same area code…
We even have a list of community members who are actively looking for a buddy as well and it’s the best place to start:
Look for the speak bubble icon – it symbolizes that you can contact this member. So, now that you’re ready to approach a member click on their profile:
On the profile page you’ll find a contact button:
Click on the button to connect. This will open a message field where you can send this member a personal message (if you fill out this form on your own profile page, you’ll be sending yourself a message if you want to test it). Make your message personal, share about yourself, why you hope to get a buddy, why you are reaching out to them, etc.
We’ll then email your message and contact details to this member so they can respond and hopefully you’ll hit it off right away.
But just like making friends – you may have to talk to a few members to find the right buddy and that’s totally OK. Just be open and kind in your communication and don’t be shy to approach more than one member.
Have fun connecting!
After signing up to our Feel Fabulous Over Forty membership, you’ll find in your dashboard
– Weekly new content including live sessions with Chef AJ, Dr. Lisle and other experts
– A powerful knowledge base where you can pull up answers from Chef AJ to almost any question across 100+ hours of content
– A members directory to find accountability partners in your area
– Weekly recipe suggestions
– A meal planner – create your own meal plan with grocery list from over 100 recipes from Chef AJ
– Chef AJ’s morning inspiration and evening meditation
– Yoga with Chef AJ
– Access to our moderated Facebook group
Here’s a quick demo on how to navigate your dashboard to get the most out of your Feel Fabulous membership with us: View dashboard walkthrough
Inside Feel Fabulous (https://members.feelfabulousoverforty.com/) you have access to our member directory. The directory allows you to search for members by location, name, etc.
To give everyone the same chance to appear at the front of the search results, we reshuffle the results every time a search is performed.
If you want to maintain your current search and go through the member list one by one here is a trick that you can use:
Instead of clicking on a member in the list, use right click (tab on hold on a mobile device) and then select “Open link in new tab”. This will open the profile in a new tab and maintain your research results:
Happy connecting!
14 Day Challenges (e.g. Kick Sugar)
We had to make a choice: create our challenges as simple PDFs or some videos which would have cut you short of an amazing opportunity. Or we could pour all our resources into a challenge so that you have the chance to not only do this for a few days but benefit from it for life! The only way we could do this while offering the challenges for FREE is by integrating them into Feel Fabulous.
That’s why all challenges are part of our Feel Fabulous membership and you’ll have to have an active account for Feel Fabulous to participate.
And as long as you are an active member, you’ll be able to participate in the next challenge as well 🙂
If you’re looking for a free resource that does not require an account, you’ll enjoy our 14 Days To Fabulous video series. All you need is your email and everyone can go through it once. For more click here.
- Our challenges are free of charge for everyone who’s an active member in Feel Fabulous! So before you do anything else, make sure you’ve got an active account for the time of the next challenge.
- Each challenge has a specific start date and runs for 14 days.
- You’ll be added automatically as long as you have an active membership.
- For 14 days you’ll receive an email from us with a link to a secrete page inside Feel Fabulous (the challenge won’t appear in the dashboard).
- On each daily page you’ll receive a lesson, a message from Chef AJ and further resources.
So all you have to do is look out for our emails and follow along each day!
You’ll be added to the challenge as long as you have an active membership when we start (trials count too)!
If you are still on a trial the timing works like this:
- Your membership trial is 14 days starting the day you signed up
- The challenge starts on a specific date for everyone independent of your registration date
- Example: if you signed up on June 26th, your trial ends on July 10th (the challenge may start on a different date)
- As long as the challenge is on, you’ll continue to have access to everything inside Feel Fabulous even if you cancel your trial
The 14 days trial is designed for new members to freely explore and if unsatisfactory, cancel anytime at no charge within that period. The subscription charges for the membership will be automatically deducted after 14 days of your registration regardless of the challenge.
All subscription payments are non-refundable. Please refer to our terms for details: https://betterlifesummits.com/terms/
NOTE: We reserve the right to block the misuse of our trial for person(s) with repeated free sign ups.
If you’ve accidentally signed up as a member again to join a challenge here is what you can do:
Follow the steps here to cancel the new membership (you won’t be charged yet because you’ll be on a trial first)
Afterwards refresh the page of the payment hub to make sure you’re left with only your existing membership.
For details please refer to this page.
Since this is a Challenge, unlike our programs, each of the daily content will be automatically delivered directly to your inbox over 14 days.
Each day you’ll receive a link to a secret page inside Feel Fabulous with your daily challenge. That means the challenge will not show up in the dashboard and you will get access to each of them through email.
So check your inbox each day from the start of the challenge and click on the link provided in the email. Since this challenge is tied to our membership, a login is required which is the same login used to access your Feel Fabulous dashboard.
Our challenges are launched on the 1st of a particular month. Depending on when you sign up, there can be instances when your membership trial doesn’t coincide with the launch of a challenge. You can read more about it here.
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