If you’re on a monthly membership and want to reduce your costs, consider upgrading to the annual plan which saves you 55%.
Otherwise follow these steps to cancel a subscription or trial.
1. Click this link (opens a new tab) and enter your email into the field: https://click.thrivecart.com/updateinfo/
2. Within a few minutes you should receive an email from “ThriveCart” with the subject “Update info / view purchase history”.
3. Click the link inside that email (it expires in a few minutes so if it doesn’t work, request a new link via step 1).
4. After you clicked the link, it will open a page where you can click “Subscriptions”.
5. Click the “View” button for the subscription you would like to cancel.
Please note that your trial will be listed under the Trials tab, while the paid subscriptions will be listed under the “Current” tab.
6. Click “Cancel subscription”.
If you signed up with PayPal this will redirect you to PayPal. Please log in and click “Cancel” and confirm with “Cancel Plan” within PayPal. You will see a confirmation within PayPal.
After you’ve cancelled your subscription it will be listed in the “Cancelled” tab (see previous image).
If you don’t receive the email with the access link to your payment profile or don’t find your subscription listed, please email us email@example.com